Shipments and deliveries

STANDARD PENINSULAR SHIPPING:

- FREE SHIPPING.

- Delivery time: 3 to 7 working days.

BALEARIC SHIPPING:

- FREE SHIPPING.

- Delivery time: Delivery time is 4 to 5 days.

INTERNATIONAL SHIPPING:

Europe:

France, Germany

- Cost: 6.99€

- Delivery time: Delivery time is 5 to 10 days.

Austria, Italy, Luxembourg, Netherlands

- Cost: 8.99€

- Delivery time: Delivery time is 5 to 10 days.

Czech Republic, Denmark, Poland, Slovakia, Slovenia

- Cost: 14.99€

-Delivery time: Delivery time is 5 to 10 days.

Belgium, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Romania, Sweden

- Cost: 27.99€

- Delivery time: Delivery time is 5 to 10 days.

Please note that the courier company does not deliver on weekends.

We cannot be held responsible for possible delivery delays caused by the selected courier service, however, if you have any problems, please contact us at Hello@stratumdesign.es and we will try to solve your problem as soon as possible.

During campaigns and promotions the delivery time may be longer than usual.

TERMS AND CONDITIONS

- Shipments are made by courier service.

- Shipping costs include in all cases the Value Added Tax (VAT), but no other tax, fee, duty or surcharge.

- It is understood as shipping the delivery of items at home or address specified by the customer during the ordering process, limited as delivery areas listed above.

- We are not responsible for any possible delivery delays caused by the courier service.

REFUSED SHIPMENTS:

If it is impossible to deliver the order, a safe pick-up point will be sought to drop it off. If you are not going to be at the place of delivery at the agreed time, you should contact the courier company or through their website to re-arrange the delivery. Once the period of 10 days has elapsed since your order is available for delivery and the order has not been delivered for reasons not attributable to Stratum Design, it will be understood that you wish to cancel the order and it will be resolved. As a consequence of the resolution of the order, all payments received will be refunded with the exception of the additional expenses resulting from the transport and the choice of a delivery method different from the least expensive one reflected in the following rates:

• Shipments to Baleares: 9,50 €
• Shipments to France, Germany: 12.50 €
• Shipping to Austria, Italy, Luxembourg, Netherlands: 15,90 €
• Shipments to Czech Republic, Denmark, Poland, Slovakia, Slovenia: 20,90 €
• Shipments to Belgium, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Romania, Sweden: 32,90 €

These costs will be applied to you derived from the resolution may involve if the order is in one of the following reasons:

• The recipient has refused delivery.
• The address is wrong or out of date. It is recommended that you carefully check the address when placing the order, if there are errors in the address, it is important to contact us via email so that we can correct it.
• The carrier has tried to make the delivery, but could not because he was absent at home, in this case the package will be arranged at a collection point near your home, in a period of 10 days the package will be refused and returned to sender.